Digital Twin Webinar: Understanding the Retail Analytics Glow-Up
Register Here →Retail Club Store
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The second-largest hospitality chain in the world was using an off-the-shelf franchise management solution to provide insights to their owners/operators. They discovered a need to provide clear, actionable, and consistent data to owners, operators, and franchisees in order to increase revenue and loyalty retention. But the company, like many companies, was battling disparate data, a lack of insights, legacy systems that take time to change, and the inability to meet the high demand for data innovation in the field.
The solution? Refining a BI platform and a custom frontend application that make insights consumable by non-sophisticated data users, while also making data actionable for sophisticated users.
Incredibly exciting work! The progress is really wonderful to see and these products will make a real difference for our organization looking forward.
— VP of Data
Research
Vision-Casting
Strategy
Prototyping
Product Development
Working with a large, cross-functional team with multiple stakeholders and priorities, we identified what tasks and information were causing the most friction for managers and employees. Then, we pulled together data from disparate systems into a single source of truth that would inform the features of the tool.
We uncovered the most common questions employees asked:
Previously, employees were using the store’s public-facing consumer mobile app to answer questions, sometimes leaving the employee unable to address the customer’s needs and as a result, leaving the customer with a less-than-desirable in-store experience.
Timeline: 4-5 Weeks
Key Activities:
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.