Getting data to your frontline is not about turning all your employees into analysts. It’s about empowering your employees who are closest to your end customer or the final operations of your business with the insights they need to take action in the moment. Too often, these employees are either given outdated reports, or left without any data-driven insights altogether.
We can help enable frontline teams across industries with real-time data tools that give them the information and insights they need to make decisions in the moment.
Improve the in-store experience for customers and employees by delivering actionable data to managers.
Manage and prioritize tasks across all store locations to gain more efficiency and control of your store operations.
Better connect shippers to carriers, cutting out manual processes and optimizing truck capacity.
Go beyond warehouse management — improve your warehouse efficiency by delivering actionable insights to managers.
Getting insights to the frontline starts with a deep understanding of your employees’ tasks, goals, and environment. Through interviews, observations, and stakeholder sessions, we’ll team up to understand exactly what insights your employees need, and when they need them in order to take action.
Change management has to be conducted the right way in order for any potential frontline data tool to be successful.
Leaders from Hyatt and Acosta answer questions about using data to empower teams to make stronger decisions and delight customers in new ways.
A closer look at how multiple internal teams joined forces to reimagine training while working closely with 25 locations across the country.