At some point in your career within any organization, and within any industry, you’ll come to a fork in the road where your existing software tools are outdated, outgrown, or can’t connect to the rest of your digital solutions.
When that happens, the next step is to consider whether you should build a new solution in-house, seek out an off-the-shelf or SaaS tool that will provide what you need, or something in between: a hybrid model that leverages the best of both worlds and seamlessly connects your in-house tools with off-the-shelf software.
At the risk of oversimplifying what’s in reality a very complex and nuanced decision, this decision-making flowchart can get you started. In our work with companies across industries like CPG, retail, and transportation/logistics, these few guiding questions have continuously risen to the top.
We know it can be difficult to know where to begin, but it’s necessary to find the right approach for your particular enterprise, team structure, and data needs, and implement it well. In a year fraught with challenges across industries, the companies that can innovate better than their peers will be the ones to shine and drive impact at every level of their business — and this often starts with surfacing better data, connecting siloed systems, and delivering better insights to the right people at the right time.
If you’re ready to dive deeper, take a look at our comprehensive guide on understanding the build vs. buy spectrum, and come away with more information on: