Ray is Vice President of Data Analytics at Hyatt with over 25 years of leading transformative customer strategies. He’s led Walmart’s Global Data and Analytics Transformation, IRI’s Global Shopper and Analytics Practice, and FICO’s Global Retail and CPG Industry program, among others. Ray is passionate about preparing enterprises for accelerated data-driven innovation, particularly in decision automation.
Shauna is the EVP of Central Ops and Innovation for Acosta. She has 16 years of experience in the industry, including at Walmart and Sam’s Club. Acosta has led the industry in helping consumer packaged goods companies move products off shelves into shoppers’ baskets. Shauna leads process improvement, productivity and transformation, as well as back office solutions and omnichannel strategy and operations.
In this virtual panel discussion, Ray and Shauna shared insights around unlocking your frontline’s full impact through data. View the recording for answers to questions like